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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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    Email form on the website isn't working

    Asked by Chad Latoszewski  on January 30, 2015 at 12:35 PM

    They currently have a web form that sends visitor contact information to a specific email address.  Currently the form isn't sending submitted information to that email address.  The email address has been troubleshot, and was found to work normally.  Is there a way to troubleshoot the web form to resolve this issue?

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    JotForm Support

    Answered by Kiran on January 30, 2015 at 01:57 PM

    I see that the email address is in our bounce list and hence not able to receive any emails to this address. I've removed it from the bounce list now. The emails should be delivered to this address without any issues now. Please let us know if you need further assistance. We will be happy to help.

    Thank you!!