Form over quota

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    Sarah 
    Asked on January 30, 2015 at 02:59 PM

    Hello hello, I'm sorry if this is a question you get often!

    We're using a form for online resume submission and several applicants have said that they are getting error messages that the form submission is over quota. I've tested this out and they are correct. Our account says we have used no secure submissions, we only have 21 non-secure submissions and we have not gone over the storage limit.

    Any help would be greatly appreciated!

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    Mike
    Answered on January 30, 2015 at 04:11 PM

    Thank you for contacting us.

    Your form is currently under a guest account which has a 20 submissions per month limit. Please register a free account with us, so your limit will be increased from 20 to 100 submissions per month.

    http://www.jotform.com/signup

    Use the same email address during registration, and your form will be automatically moved to the registered account.

    If you need any further assistance on this, please let us know. We will be happy to help.

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    Sarah 
    Answered on January 30, 2015 at 04:32 PM

    Thank you so much! You guys are the best.

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    Mike
    Answered on January 30, 2015 at 05:02 PM

    You are quite welcome. Thank you for using our service.