What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Form over quota

    Asked by Sarah  on January 30, 2015 at 02:59 PM

    Hello hello, I'm sorry if this is a question you get often!

    We're using a form for online resume submission and several applicants have said that they are getting error messages that the form submission is over quota. I've tested this out and they are correct. Our account says we have used no secure submissions, we only have 21 non-secure submissions and we have not gone over the storage limit.

    Any help would be greatly appreciated!

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    JotForm Support

    Answered by Mike on January 30, 2015 at 04:11 PM

    Thank you for contacting us.

    Your form is currently under a guest account which has a 20 submissions per month limit. Please register a free account with us, so your limit will be increased from 20 to 100 submissions per month.


    Use the same email address during registration, and your form will be automatically moved to the registered account.

    If you need any further assistance on this, please let us know. We will be happy to help.

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    Answered by Sarah  on January 30, 2015 at 04:32 PM

    Thank you so much! You guys are the best.

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    JotForm Support

    Answered by Mike on January 30, 2015 at 05:02 PM

    You are quite welcome. Thank you for using our service.