Unable to import forms from Adobe FormsCentral

  • stroudshow
    Asked on January 30, 2015 at 6:23 PM

    The import tool is not letting me import a Forms Central. One form was imported ok this week.

  • raul
    Replied on January 30, 2015 at 7:35 PM

    Could you please let us know a bit more about the issue you had while importing your forms? Did you receive an error message? Did you have the issue with one specific form or were you trying to import more than 1 form?

    Are you referring to this tool: http://www.jotform.com/formscentral/? or the tool mentioned here: http://www.jotform.com/help/309-How-to-Migrate-Form-Data-from-Adobe-FormsCentral-to-JotForm?

    We'll wait for your response.
    Thank you.

  • stroudshow
    Replied on January 30, 2015 at 7:45 PM

    The tool at Create Form / Import Form / From a web page

    error message is --- Form not found: Form Id is missing or irregular

  • stroudshow
    Replied on January 30, 2015 at 8:17 PM

    The tool at Create Form / Import Form / From a web page

    error message is --- Form not found: Form Id is missing or irregular

  • stroudshow
    Replied on January 30, 2015 at 8:28 PM
    Errors
    Error: Unrecognised Field "Office Use only". Please check the template. The top row must match the template.
    Error: Unrecognised Field "Time Submitted". Please check the template. The top row must match the template.
    Error: Unrecognised Field "First Name (Person 1)". Please check the template. The top row must match the template.
    Error: Unrecognised Field "Surname (Person 1)". Please check the template. The top row must match the template.
    Error: Unrecognised Field "First Name (Person 2)". Please check the template. The top row must match the template.
    Error: Unrecognised Field "Surname (Person 2)". Please check the template. The top row must match the template.
    Error: Unrecognised Field "Street address". Please check the template. The top row must match the template.
    Error: Unrecognised Field "Street address line 2". Please check the template. The top row must match the template.
    Error: Unrecognised Field "Town / City". Please check the template. The top row must match the template.
    Error: Unrecognised Field "State". Please check the template. The top row must match the template.
    Error: Unrecognised Field "Postcode". Please check the template. The top row must match the template.
    Error: Unrecognised Field "Email address". Please check the template. The top row must match the template.
    Error: Unrecognised Field "Phone Number ". Please check the template. The top row must match the template.
    Error: Unrecognised Field "Phone Number 2". Please check the template. The top row must match the template.
    Error: Unrecognised Field "I/We Hereby apply for (please select)". Please check the template. The top row must match the template.
    Error: Unrecognised Field "Membership Choice ". Please check the template. The top row must match the template.
    Error: Unrecognised Field "Number of Children". Please check the template. The top row must match the template.
    Error: Unrecognised Field "Name - Child 1". Please check the template. The top row must match the template.
    Error: Unrecognised Field "Date of Birth (Child 1)". Please check the template. The top row must match the template.
    Error: Unrecognised Field "Name - Child 2". Please check the template. The top row must match the template.
    Error: Unrecognised Field "Date of Birth (Child 2)". Please check the template. The top row must match the template.
    Error: Unrecognised Field "Name - Child 3". Please check the template. The top row must match the template.
    Error: Unrecognised Field "Date of Birth (Child 3)". Please check the template. The top row must match the template.
    Error: Unrecognised Field "Name - Child 4". Please check the template. The top row must match the template.
    Error: Unrecognised Field "Date of Birth (Child 4)". Please check the template. The top row must match the template.
    Error: Unrecognised Field "Name - Child 5". Please check the template. The top row must match the template.
    Error: Unrecognised Field "Date of Birth (Child 5)". Please check the template. The top row must match the template.
    Error: Unrecognised Field "Name - Child 6". Please check the template. The top row must match the template.
    Error: Unrecognised Field "Date of Birth (Child 6)". Please check the template. The top row must match the template.
    Error: Unrecognised Field "Are you paying before the 30 September?". Please check the template. The top row must match the template.
    Error: Unrecognised Field "Payment Type". Please check the template. The top row must match the template.
    Error: Unrecognised Field "EFT Reference (Please use member plus your name as your reference)". Please check the template. The top row must match the template.
    Error: Unrecognised Field "EFT Receipt Number". Please check the template. The top row must match the template.
    Error: Unrecognised Field "Transfer Date". Please check the template. The top row must match the template.
    Error: Unrecognised Field "I/We Hereby agree to be bound I agree to be bound by the Constitution of the association for the time being in force.". Please check the template. The top row must match the template.
    Results
    25 Submissions Created.
    0 Fields per Submission.
  • stroudshow
    Replied on January 30, 2015 at 8:35 PM

    Fields are in wrong order on your end??

  • stroudshow
    Replied on January 31, 2015 at 1:09 AM

    Did all that but the fields dont match up on your end.

  • Ben
    Replied on January 31, 2015 at 5:26 AM

    I see the issue. Please note that you can only import submissions to the jotform that was recreated based on your Adobe Form.

    Once you have it and have the submissions, you must alter the submissions to match the filter template given to you.

    Taking a look at the errors:

    Error: Unrecognised Field "Office Use only". Please check the template. The top row must match the template.

    It means that your submissions (Excel or CSV) file has this field: "Office Use only", while it should be renamed to "q74_officeUse74" as given in the expected template.

  • Ben
    Replied on February 3, 2015 at 9:45 AM

    Hi,

    I wanted to update you here about our latest updates on the importing tool. It will do everything for you.

    Please take a look at this blog post: Import Both Your Forms and Responses in a Single Step from Adobe FormsCentral all we ask in return is that you click and let us do the rest for you while you enjoy your time.

    In case you have any questions, feel free to let us know here, or under the blog post.