Invalid Form URL Message When Trying To Access Form

  • Marycognoscenti
    Asked on February 1, 2015 at 10:51 AM

    The error message is 

     

    Invalid form URL

    Jotform Thread 507587 Screenshot
    Page URL: http://www.cognoscentitravel.co.uk/package/the-renaissance-city-2/
  • Sean
    Replied on February 1, 2015 at 4:12 PM

    Hello Marycognoscenti,

    I checked your website and after clicking the "Book Now" button on your page it showed the message you provided above. I did some checks and it appears that you have the incorrect URL for your form in the code. This was the code that was placed behind your Book Now button.

    Original Code - Incorrect
    <a href="http://jotform.eu/form/43253481222346" target="_self" class="gdl-button medium" style="color:#COLOR_CODE; background-color:#COLOR_CODE; border-color:#0a0000; ">BOOK NOW</a>

    Correct Code
    <a href="http://jotformeu.com/form/43253481222346" target="_self" class="gdl-button medium" style="color:#COLOR_CODE; background-color:#COLOR_CODE; border-color:#0a0000; ">BOOK NOW</a>

    Change the code that was placed behind that button with the one provided above and you should be fine. Do let us know if further assistance is needed.


    Cheers!
    Sean