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    From with Google Spreadsheet integration not sending submissions

    Asked by jpatrick on February 01, 2015 at 01:27 PM

    My recently updated form number 40195271446151 appears to have stopped sending it's submissions to the linked Google Spreadsheet.  I only have one real record in the spreadsheet, so if I have to, I can remove and re-add the integration.  However, I'm concerned about doing that later when I do have real entries.  Is there any way to troubleshoot why the sheet is not receiving the submissions?

    Thanks

    Jason

    Page URL:
    www.jotform.us/forms/40195271446151.html

    Submissions Updated google spreadsheet
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    JotForm Support

    Answered by jonathan on February 01, 2015 at 05:29 PM

    Hi Jason,

    If you redo the Google spreadsheet integration on the form, ALL of the existing submission data from the form will all be copied again the google spreadsheet.

    And new incoming submission will then be appended again as new entry in the google spreadsheet.

    s there any way to troubleshoot why the sheet is not receiving the submissions?

    by troubleshoot.. you meant editing the form right?

    If you made major edit/update on the form like removing a field, or renaming a field name., you should redo the integration. It is necessary to re-integrate to make sure that the integrated spreadsheet is up-to-date to the current version/update of the form.

     

    Hope this help. Please inform us if you need further assistance.

    Thanks.