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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    SSL

    Asked by CMAschool on February 02, 2015 at 01:59 PM

    1)  If we use SSL, could we get submitters to include their credit card info on the enrollments our users submit for our accounting program?   We plan to process participants credit cards off line.

    2)  Most months we only get 1 or 2 enrollments per month so your free account which we now have suffices.  For two months per year we anticipate about 11 or 12 enrollments.  Could we sign up for the $9.95 package as those months approach and switch back to the "free" for the other months?

    3)  Jotform is a great service and we really appreciate it.  It would be great if we could speak on the phone to a sales agent when we sign up to go over 10 submissions per month.

     

     

    Submissions JotForm credit card
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    JotForm Support

    Answered by david on February 02, 2015 at 03:01 PM

    Hi,

    1)  If we use SSL, could we get submitters to include their credit card info on the enrollments our users submit for our accounting program?   We plan to process participants credit cards off line.

    Submission data is stored on our servers in plain text.  Though we do allow for the collection of credit card numbers, we strongly advice against it.  If you do decide to proceed, here is our guide on how to secure your data:

    http://www.jotform.com/answers/333046-is-JotForm-HIPAA-Compliant

    2)  Most months we only get 1 or 2 enrollments per month so your free account which we now have suffices.  For two months per year we anticipate about 11 or 12 enrollments.  Could we sign up for the $9.95 package as those months approach and switch back to the "free" for the other months?

    You can upgrade and downgrade your account any time your wish without issue.  You will not lose any of submission data or form functionality.

    3)  Jotform is a great service and we really appreciate it.  It would be great if we could speak on the phone to a sales agent when we sign up to go over 10 submissions per month.

    Unfortunately we do not currently offer phone based support.  If you do have any questions when it comes time to upgrade, let us know in these forums, or you can contact us via email at "support@jotform.com" and we will be happy to help.

    Let us know if you have any further questions and we will be happy to help.