What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Is there anyway to change username associated with an account?

    Asked by Krystal Ferguson on October 14, 2011 at 12:52 PM

    I set up an account for a client, I changed the email address, is there a way to change the account username from my screen name to their own?

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    Answered by allanftd on October 14, 2011 at 12:56 PM

    Hi Krystal,

    Sorry but we no longer accept username change requests for now. If possible, please create an entirely new JotForm account for your client. We apologize for the inconvenience.

    Thanks,

    Allan