What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
JotForm Support Manager
Can you please let us know more details such as:
1st form link,
Main form link and
your website link?
Explain us in detail what the scenario would be and we will gladly assist you.
First Form: http://form.jotformpro.com/form/50325811158955?
Main Form: http://form.jotform.us/form/43147446001142?
Right now the link is "Upload Content" button on that page
Scenario: A user goes to the above weblink, clicks on "upload content" fills out the first form and then is prompted to continue to the main form where they fill out a lot of information. Say they leave the page for some reason: browser times out, they don't have time to complete the form, etc. then they can use the link e-mailed to them and open up the form with the info they already filled out.
I checked the setup of you first form and it looks to be correct. The autoresponder is set up properly to forward the session for the main form:
The Thank You page is also setup properly from what I can see:
However this was not the case when I tested your main form. It did work however after I enabled Autofill for your form:
I set it to enabled with your form and it seems to be working now. Have another look and let us know if you are still having any trouble.