What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Why was my account disable

    Asked by Alton williams  on February 03, 2015 at 01:24 PM

    I having trouble with my account please help!


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    JotForm Support

    Answered by david on February 03, 2015 at 03:48 PM


    Due to the age of your account and some of the fields contained in your forms, your form was automatically suspended by our phishing system.  Upon further review, it appears you are using the forms to sell things such as website traffic and Facebook likes.  This is against our terms of use.  Since seemingly all of your forms are used for this purpose, your account will remain closed at this time.

    If I am incorrect about the nature of your forms, let us know what they are being used for and we will be happy to have another look.