What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    How do I find out who the forms are submitted to, and how do I change the email address?

    Asked by dogscoutsbod on February 04, 2015 at 09:53 AM

    I just took over this job for my corporation.  I didn't set this up, so I don't know much about it.  I tried fishing around to see if I could figure it out by myself.  I need to know who the form gets sent to, once it is filled in, and I need to know how to change or add addresses for who gets the form.



  • Profile Image

    Answered by Ben on February 04, 2015 at 11:45 AM

    These are good questions.

    To find out where the email is sent to I would suggest taking a look here: Finding out E-mail Address used for submission notifications

    Now since you ask for info on how to setup the emails as well, I would suggest 2 more guides:

    1st - email notifications

    Setting Up Email Notifications

    - They are the emails that are sent to someone in your company to let them know about that a submission was made.

    2nd - email autoresponder

    Creating a Form Autoresponder

    - They are the emails that are sent to people that have filed out the jotform to notify them of what they have submitted, or to give them some info in regards to their submission.

    Do let us know if you have any further questions and we would be happy to answer them :)