What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    How long are forms stored in your system?

    Asked by John on February 04, 2015 at 11:01 AM

    Can I please have some help with the following:

     

    1. How long does each form stay in the system? Will it store them forever if they are deleted?

    2. Can I batch download form responses?

    3. What will happen if the data space is exceeded? Will the forms shut down? Would we get a warning when it gets to 50% .. 75%?

    4. How many people can be logged into the same account?

     

     

     

    Thank you in advance. I look forward to your quick response.

    form life time storing forms
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    Answered by Ben on February 04, 2015 at 12:53 PM

    Since we can only help you with one issue or question per thread I have moved some of your questions to new threads John.

    The question about download submissions in a batch can be seen here: http://www.jotform.com/answers/509772

    The question about the allocated space can be seen here: http://www.jotform.com/answers/509773

    The question about the having multiple people logged into the same account in same time can be found here: http://www.jotform.com/answers/509774

    Now in regards to your question about the lifespan of forms (jotforms as we call them), please note that we will not remove any jotform from your account (unless it is breaking our terms of use) and as such they can stay in your account for as long as you want it.

    Now when it comes to deleted jotforms, they are moved to Trash as soon as you click on delete, so that you can restore them if needed, but they will be removed from the Trash automatically after some time (30 days at this moment).

    You can also Purge them from the trash right away which would mean that the jotform has been permanently removed from our system - no way of getting it back (which is why we have Trash folder).

    Do let us know if you have any further questions and we would be happy to assist.