What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    More information about Jotform before replacing Adobe FormsCentral.

    Asked by Ebony Murrell  on February 04, 2015 at 11:25 AM

    Hello. I am a graphic designer and have several clients which use customized HTML forms on their websites. I am currently providing this service through Adobe Forms; however, Adobe will fully cancel this subscription service by July 2015. 

    Before subscribing with you and integrating the new forms onto my clients' websites, I had a few questions to ensure the functionality of the forms will act the same. 

    Does Jot Form provide the following: 

    - Are forms provide embedded coding through HTML? 

    - Email notification for all sub- subscribers?

    - Ability to export form data? 

    - Reporting dashboard available? 

    - Form customization with unlimited lines or fields? Is are there any set limits? 

    - Payment integration through PayPal or Intuit? 


    Thank you in advance for your response and look forward to possibly working with you. 





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    JotForm Support

    Answered by BDAVID on February 04, 2015 at 01:25 PM

    Before addressing your questions, I want to let you know that we now have a new migration tool that can import all forms and response data in a single step.

    Please see this blog post for more information: https://www.jotform.com/blog/129-Import-Both-Your-Forms-and-Responses-in-a-Single-Step-from-Adobe-FormsCentral

    Also, the import tools are now automated. They give the results right away. But the data import can take more time. So, after entering form URLs or login details, you will get the forms on your account within 1-2 minutes. But the data may arrive after 10 minutes. 

    This happens because we are getting lots of requests and it takes time to get the data and load it into the account. So, the jobs are queued and processed in the order they arrive. If there is nothing else in the queue and if you only have 10 submissions you will probably get it in few minutes. Otherwise it may take 5 minutes or 50 minutes. It depends on the waiting jobs. 

    Now regarding your questions:

    1) - Are forms provide embedded coding through HTML? 

    Yes, you can use any of our embedded methods, and even download the full source code.

    2) - Email notification for all sub- subscribers?

    Yes, please see this guide: https://www.jotform.com/help/25-Setting-Up-Email-Notifications

    3) - Ability to export form data? 

    That is possible, you can download data in PDF, CSV and Excel, refer to this guide: https://www.jotform.com/help/73-How-to-Partially-Download-Form-Submissions-as-Excel-CSV-PDF

    4) - Reporting dashboard available? 

    Please refer to the following guides:




    5) - Form customization with unlimited lines or fields? Is are there any set limits? 

    You can customize your forms, let me introduce you our Form Designer feature, you can accomplish many things with it, here is a quick tutorial to create fantastic forms!: https://www.jotform.com/help/300-Form-Designer-Tutorial-Let-s-create-fantastic-forms-

    Also, there is no limits regarding Fields, you can have unlimited field, widgets and integration on your form.

    6)- Payment integration through PayPal or Intuit? 

    Paypal is one of our payment integration, please see this guide: https://www.jotform.com/help/50-PayPal-Forms

    If you have concerns or more specific questions regarding to any of those 6 questions, please open a single thread per each one, so if you want to inquire more about " Ability to export form data? ", please open thread for it.

    Hope this helps you, let us know if you need anything else, we are here to help you.