- 99clarkjAsked on February 04, 2015 at 11:40 AM
We are having reports of the next stage button not working. Sometimes when you refresh the page it does work but most of the time it doesn't - and no customer in their right mind is going to refresh, they will just exit. Can you tell me why this isn't working well?Page URL:
- 99clarkjAnswered on February 04, 2015 at 12:37 PM
- ShadaeAnswered on February 04, 2015 at 02:16 PM
I do apologize for the issue that you are experiencing with your form.
I was not able to replicate the issue of the "Next" button now working. I tested the first page of your form, refreshed a few times and did not experience this issue.
Can you confirm if you are still experiencing an issue?
- BillCameronAnswered on March 09, 2015 at 10:53 PM
I'm having the same issue.
Sometimes it works, sometimes it needs a refresh, and at the the moment it doesn't matter how many times i refresh it wont work.
The back button is also there in the first page, which doesn't make any sense.
- CharlieAnswered on March 10, 2015 at 03:28 AM
To better assist our users, we advise them to create their own thread for each question or concern that they have, I went ahead and opened one for you. Please refer to this link instead: http://www.jotform.com/answers/530205. We will address to it accordingly.