What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
To confirm, are you referring to the upload limit associated with our plans?
If so, once you have reached your upload form limit, your forms will be disabled. At that point, you would need to upgrade your account or delete the submissions that have uploaded files attached.
Whenever you are close to any of your account limits, you will receive and email as well as you will see a message on your "My Forms" page.
I hope this helps, please inform us if you need further assistance.