My Account Is Disabled, Please Help

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    Yasin
    Asked on October 15, 2011 at 07:54 PM

    Hi, 

    I have 3 accounts, 

    1st for personal

    2nd for public business

    3rd for my webdesigning company

    And my account: YCPITECH has benn disabled, so please un-disable it!

    I did nothing wrong, but this happend to my other accounts so im sure you will fix this! thank you!

    ~Yasin

  • Profile Image
    idarktech
    Answered on October 15, 2011 at 08:22 PM

    Hi,

     Your account was auto suspended by our system due to some of your forms which had fields similar to a possible phishing form. I have reactivated your account so you can now login again.

    If you have other concerns, please do let us know.

    We apologize for your inconvenience.

    ~idarktech

  • Profile Image
    yasinco
    Answered on October 15, 2011 at 09:31 PM

    Thanks so much. is there any way you can put all 3 of my accounts on a safe list so this does not happen again?

    Oh, and sorry I did not help on the form alot I was at a meeting!

    ~Yasin

  • Profile Image
    idarktech
    Answered on October 15, 2011 at 09:47 PM

    Oh, sorry if I forgot to add this on my line, your account was already whitelisted.

    Cheers!

  • Profile Image
    yasinco
    Answered on October 15, 2011 at 09:50 PM

    ok just making sure all my accounts on whitelist:?

    yasinco

    JotFormHelper

    YCPITECH

    ~Yasin

  • Profile Image
    liyam
    Answered on October 16, 2011 at 12:44 AM

    All forms in all your accounts have already been whitelisted.

  • Profile Image
    yasinco
    Answered on October 16, 2011 at 12:24 PM

    Thank you!

    ~Yasin