What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    My Account Is Disabled, Please Help

    Asked by Yasin on October 15, 2011 at 07:54 PM

    Hi, 

    I have 3 accounts, 

    1st for personal

    2nd for public business

    3rd for my webdesigning company

    And my account: YCPITECH has benn disabled, so please un-disable it!

    I did nothing wrong, but this happend to my other accounts so im sure you will fix this! thank you!

    ~Yasin

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    JotForm Support

    Answered by idarktech on October 15, 2011 at 08:22 PM

    Hi,

     Your account was auto suspended by our system due to some of your forms which had fields similar to a possible phishing form. I have reactivated your account so you can now login again.

    If you have other concerns, please do let us know.

    We apologize for your inconvenience.

    ~idarktech

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    Answered by yasinco on October 15, 2011 at 09:31 PM

    Thanks so much. is there any way you can put all 3 of my accounts on a safe list so this does not happen again?

    Oh, and sorry I did not help on the form alot I was at a meeting!

    ~Yasin

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    JotForm Support

    Answered by idarktech on October 15, 2011 at 09:47 PM

    Oh, sorry if I forgot to add this on my line, your account was already whitelisted.

    Cheers!

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    Answered by yasinco on October 15, 2011 at 09:50 PM

    ok just making sure all my accounts on whitelist:?

    yasinco

    JotFormHelper

    YCPITECH

    ~Yasin

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    JotForm Support

    Answered by liyam on October 16, 2011 at 12:44 AM

    All forms in all your accounts have already been whitelisted.

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    Answered by yasinco on October 16, 2011 at 12:24 PM

    Thank you!

    ~Yasin