What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Secure Form Has Unsecure Elements

    Asked by psgerardi on February 04, 2015 at 06:07 PM

    I am receiving a security issue with my SSL Cert.  I chose the secure form option, but one of the lements remains insecure,

     

    http://www.jotform.com/uploads/psgerardi/form_files/request-seo-info.png

     

    That is the insecure element left.

     

    The page you can see this on is https://www.ovatekweb.com/seo-services.html

    This is a HUGE problem.

    Page URL:
    https://www.ovatekweb.com/seo-services.html

    Screenshot
    elements JotForm problem uploads SEO
  • Profile Image
    JotForm Support

    Answered by Kiran on February 04, 2015 at 07:15 PM

    The issue seems to be with the CSS code generated by Form Designer for the button image. The URL generated is having http for the button CSS. Could you change the URL from http to https in the Preferences of your JotForm?

    Please get back to us if the issue still persists. We will be happy to look into this issue further.

    Thanks!