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  • Profile Image

    Phone number not being sent through email

    Asked by gustavo h lellis  on February 04, 2015 at 10:10 PM

    when I create a form, I add a field for phone number.

    The form works normal, and sends all necessary information, but the number that is entered in the phone number is not sent.

     

    please help me

    Page URL:
    http://studiocless.com.br/

    phone number create a form create all
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    JotForm Support

    Answered by Welvin on February 05, 2015 at 02:34 AM

    Hi Gustavo,

    This is your form http://www.jotformz.com/form/50264481058656. I've checked your form notification email settings and all field names are correct. It's probably related to the fields being not-required in the form. When it's not required, someone can just skip it and submit the form.

    You may consider making the field as required:

    Thanks