Phone number not being sent through email

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    gustavo h lellis 
    Asked on February 04, 2015 at 10:10 PM

    when I create a form, I add a field for phone number.

    The form works normal, and sends all necessary information, but the number that is entered in the phone number is not sent.

     

    please help me

  • Profile Image
    Welvin
    Answered on February 05, 2015 at 02:34 AM

    Hi Gustavo,

    This is your form http://www.jotformz.com/form/50264481058656. I've checked your form notification email settings and all field names are correct. It's probably related to the fields being not-required in the form. When it's not required, someone can just skip it and submit the form.

    You may consider making the field as required:

    Thanks