Unable to save changes in Chrome

  • mseghers
    Asked on February 5, 2015 at 10:22 AM

    As I'm sure you realize, CHROME does not work to update forms with Jotform.  The interface works, etc., but many types of fields cannot be saved after changing e.g. text fields.

    PLEASE FIX THIS.   Most of us hate IE.

  • KadeJM
    Replied on February 5, 2015 at 12:24 PM

    It seems to me that if I understand you correctly your form is not updating properly after making some changes to the textbox and then trying to save it in Chrome on your end?

    Our Formbuilder is compatible with many browsers but works best with Chrome and Firefox mainly. From the sound of it I think you may need to clear your form cache as well as clearing your browser cache to refresh this so that it will work normally for you.

    Also, make sure that you are using the latest stable version of Chrome to avoid any issues.

    If you continue to have problems with this then we ask that you please share a link to your jotform that you are experiencing this problem with so that we can investigate it.

  • brianatbad
    Replied on February 6, 2015 at 2:48 PM

    I have this problem on and off in chrome. I just tried to clear cache and it didnt work. Any other suggestions? Thanks!
  • Jan
    Replied on February 6, 2015 at 4:41 PM

    Hi brianatbad,

    I have moved your inquiry to another thread.

    This is the URL of the new thread: http://www.jotform.com/answers/511460

    Thank you for understanding.