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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    How to remove the Incomplete Values error message?

    Asked by va147147 on February 05, 2015 at 11:04 AM

    Dear Support,

    How to remove pretty ackward "Incomplete Values" form and stay on the same page once no fields are filled in or pass to another url with error page?

    Thank you,

    Vladimir

    Page URL:
    happylady.guru

    Screenshot
    incomplete values same page same and
  • Profile Image
    JotForm Support

    Answered by ashwin_d on February 05, 2015 at 12:34 PM

    Hello Vladimir,

    I did check your web page where you have embedded your form and it seems you have used your form's source code to embed it in your web page. 

    You have already marked your form as required and the form should not allowed be submitted if you do not input in the required fields. There seems to be some code conflict between your form script and other script available in your web page which is causing the validation issues.

    To resolve the conflict issue, I would suggest you to embed your form using its iFrame embed code. The following guide should help you grab your form's iFrame embed code:  http://www.jotform.com/help/148-Getting-the-Form-iFrame-Code 

    Hope this helps.

    Do get back to us if the issue persists.

    Thank you!

  • Profile Image

    Answered by va147147 on February 06, 2015 at 05:50 AM

    Hi,

    I followed your recommendation and it started working technicall speaking but this absolutely inconsistent in terms of design. If I do not enter data and press submit, the form completely screw up, changing color back to white and stretching in size. Pls see screenshot.

    Br,

    Vladimir

  • Profile Image
    JotForm Support

    Answered by ashwin_d on February 06, 2015 at 08:28 AM

    Hello Valadimir,

    Please be noted that we want to keep one question per thread. Since your question is related, I am going to answer it here but form next time please create separate thread for every question.

    If I do not enter data and press submit, the form completely screw up, changing color back to white and stretching in size. 

    That is basically background color of validation error message. Please inject the following custom css code in your form to solve this problem:

    .form-line-error {

    background: transparent !important;

    }

    The following guide should help you inject custom css code in your form:  http://www.jotform.com/help/117-How-to-Inject-Custom-CSS-Codes 

    Hope this helps.

    Do get back to us if you have any questions.

    Thank you!