- mwinterAsked on February 05, 2015 at 11:25 AM
- JotForm SupportjonathanAnswered on February 05, 2015 at 12:45 PM
Since you were paying using Paypal, here is a guide on how to cancel your subscription.
1. Log in to your PayPal account
2. Find the latest payment you have made to JotForm
3. Click on the subscription number for that transaction
4. Click on the "Cancel Subscription" button.
You can also visit this page for a more detailed guide on how to cancel a Paypal subscription.
The account will be cancelled and will auto downgrade to Free plan on the date of its expiration.
Please let us know if you need further assistance.