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  • Profile Image

    Some of the text boxes on my form don't appear when the form is sent

    Asked by jamieridler on February 06, 2015 at 04:49 AM

    When guests complete the booking form some of the text boxes fail to come through to me. This means that I don't have all the details I need. They are required fields so the guests must be completing them.

     

     

    Page URL:
    www.eastuk-holidays.com

    text boxes booking form Guests all
  • Profile Image

    Answered by Sean on February 06, 2015 at 10:16 AM

    Hello jamieridler,

    This is happening because you have obsolete fields in your set notification configurations. If you would like to get rid of this issue I would recommend deleting your current notification and adding a new one and your issue should be resolved. Do let us know how it does. We will always be here for your your support. 


    Cheers!
    Sean