Why hasn't my upgrade shown up for my account yet?

  • balothiaris
    Asked on February 6, 2015 at 8:09 AM

    Hi there!

     

     

    I just paid 9.90 dollars to upgrade my account but the system of my form is stiil the same... I still see that i have 100 submission limit...

  • KadeJM
    Replied on February 6, 2015 at 11:21 AM

    Okay so you've upgraded to our premium plan it seems.

    I checked this in your account and can confirm that you are on the premium plan. Normally it is instantaneous but there have been occasions where it can sometimes rarely take a few minutes.

    Why hasnt my upgrade shown up for my account yet? Image 1 Screenshot 20

    If you're still unable to see your subscription on your end then please log out of your account then log back in and you should see it updated with your subscription.

    Let us know if you have any more issues with this.