Why hasn't my upgrade shown up for my account yet?

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    Asked on February 06, 2015 at 08:09 AM

    Hi there!



    I just paid 9.90 dollars to upgrade my account but the system of my form is stiil the same... I still see that i have 100 submission limit...

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    Answered on February 06, 2015 at 11:21 AM

    Okay so you've upgraded to our premium plan it seems.

    I checked this in your account and can confirm that you are on the premium plan. Normally it is instantaneous but there have been occasions where it can sometimes rarely take a few minutes.

    If you're still unable to see your subscription on your end then please log out of your account then log back in and you should see it updated with your subscription.

    Let us know if you have any more issues with this.