What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Save Forms to Continue Later: How to check the saved data of second form?

    Asked by dickiebird on February 06, 2015 at 09:07 AM

    I'd like to be able to see who has started filling in my forms and then not completed them or hit submit.  My forms use the save as you go feature on clicking on the Next button.  Is there any way I can access this information?

    If so, is it also possible to see where in the form they gave up?

    The main form in question is this one which is available in two languages, hence two urls:

    http://www.jotform.com//?formID=31503996964365

    http://www.jotform.com//?formID=31504690352348

    Many thanks.

    Page URL:
    http://sbbs.org.uk/healthcheck/

    part My Forms JotForm next Main Form
  • Profile Image
    JotForm Support

    Answered by ashwin_d on February 06, 2015 at 11:52 AM

    Hello dickiebird,

    Do you mean to say that you are using "Save Forms to Continue Later" feature? I did check your account but could not find any first form to start saving the session. 

    Please be noted that for the save forms to continue later feature to work, it requires two forms but I am unable to find the first form as mentioned in this guide. Please let us know which form you are using as first form and we will take a look.

    You will have to use the email addresses you have received in first form to check the data saved by user in the second form.

    We will wait for your response.

    Thank you!

  • Profile Image

    Answered by dickiebird on February 11, 2015 at 04:28 AM

    Hi Ashwin

    I didn't write the Save feature but I'm pretty sure I don't have a first form as I've not seen one in my Jotform forms listing.  I'm going to have to get back in touch with the original developer to find out how he's done it, then get back to you.

    Thanks for you time,

    jo

  • Profile Image
    JotForm Support

    Answered by ashwin_d on February 11, 2015 at 05:42 AM

    Hello dickiebird,

    Sure please speak to the him to find out more information on this.

    Please ask your developer to take a look at the following guide which will confirm that you need two forms for the "Save Forms to Continue Later" to work:  http://www.jotform.com/help/97-How-to-Save-Forms-to-Continue-Later 

    Hope this helps.

    Do get back to us if you have any questions.

    Thank you!

  • Profile Image

    Answered by dickiebird on February 11, 2015 at 06:56 AM

    That's very useful, thanks Ashwin!

  • Profile Image
    JotForm Support

    Answered by ashwin_d on February 11, 2015 at 08:16 AM

    Hello dickiebird,

    You are welcome.

    Do get back to us if you have any question.

    Thank you!