What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Drag and drop doesn't seem to be working properly

    Asked by dyoung on August 20, 2010 at 09:48 AM

    When I drag a Heading field to the canvas, it shows up as a Submit Button element. So do all other objects I try to drag there. What's going on?

  • Profile Image

    Answered by dyoung on August 20, 2010 at 11:36 AM

    Same user, just realized that the first time you drag something to a blank canvas, it will automatically put in a Submit Form button. If you drag another element after that it works fine.

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    JotForm Founder

    Answered by aytekin on August 23, 2010 at 09:14 AM

    Yes, that's how it works.

    We do a lot of user testings. We saw many people having problem with adding submit buttons so we made it automatically add the submit button after adding the first question. Hope this explains why that happens. 

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    JotForm Founder

    Answered by aytekin on November 11, 2010 at 07:56 AM

    We have just released a new version of My Forms page. The folder should work better. Please give that a try.

    http://www.jotform.com/blog/18-New-Shiny-My-Forms-Released-