What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    I get the forms emailed back in two formats. I like one over the other and don't know how to make them all the same

    Asked by MillCreekFestival on February 07, 2015 at 03:52 PM

    I have a mac, another person has a PC, and the third person has a mac. We are getting example one (that I will attach below on both the mac and PC) while a third person is getting what we want on their mac.

    I want to attach both forms, but your system only allows me to send one. Please let me know how to send the form we don't like so you can see both?

    Please tell me how to always get the better report form on all computers or give me a call at 206-255-4483.


    Theresa Poalucci

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    JotForm Support

    Answered by jonathan on February 07, 2015 at 04:13 PM

    There were  2 email submission because in your jotform http://www.jotformpro.com/form/50175911098962, there were also two(2) E-mail Notifier setup on the form.


    The Notifier 1 is the one not using the default email setup.


    compared to Notifier 2 


    you can delete the not used Notifier by clicking on the red button.


    Inform us if you need further assistance.