"No results to display. Check your search query or time frame options."

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    thefutureschannel
    Asked on August 20, 2010 at 11:47 AM

    I know I have submissions but they will not display.  I try changing the time frame, etc and nothing happens.  I try different forms and nothing.

    Let me guess, Jotform has decided to add some fancy new feature that's screwing things up again.

    I really can't lose this data.  Is this just a glitch that's being worked out?

    J

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    receitadevida
    Answered on August 20, 2010 at 11:56 AM

    We're having issues with submissions again, just as described by thefutureschannel. Jotform is really reliable?

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    aytekin
    Answered on August 23, 2010 at 09:07 AM

    Sorry about that. We introduced a bug to our software on Friday afternoon. The problem was then fixed early Saturday morning.

    There was no data loss or anything like that. The submissions page simply gave an error that said there are no submissions. We apologise for any inconvenience or frustration this might have caused.

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    openground
    Answered on May 30, 2011 at 12:17 AM

    I'm having the same problem right now - any suggestions??

     

    Peter

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    openground
    Answered on May 30, 2011 at 12:31 AM

    Also when I click on the form to edit or preview, it comes up blank, as if it doesn't exist, but there are submissions there!!

     

    P

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    liyam
    Answered on May 30, 2011 at 02:03 AM

    Hello openground,

    I have checked your forms and there seems to have no problem with your submissions.  Are you still experiencing the empty submissions problem? If so, can you tell us which form is it?

    We'll wait for your response.

    Thanks,

    Liyam

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    openground
    Answered on May 30, 2011 at 02:15 AM

    Hi Liyam

    Yes problem persists.
    I have a form called 'Burnie Tasmania Workshop' showing 4 submissions. When I look for the submissions I get the 'No results to display. Check your search query or time frame options.' message.
    When I try to edit or preview the form it is blank.
    Other forms with submissions are displaying correctly.

    Cheers

    Peter
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    liyam
    Answered on May 30, 2011 at 02:25 AM

    Hello Peter,

    Thank you for the information.  As I have checked, you are correct, there were submissions indeed but no data in the submissions page.

    I will submit a ticket to the development team and let them know about your issue.

    Thank you for your patience.

    -Liyam

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    aytekin
    Answered on May 30, 2011 at 11:37 AM

    We recovered your data. You can get it on Submissions. However, you will still need to re-create this form. 

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    macssam
    Answered on February 10, 2012 at 03:22 AM

    I have created a form but don't know what to do next

    because I keep getting this message which I don't understand

    No results to display.

    Check your search query or time frame options.

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    fxr
    Answered on February 10, 2012 at 04:53 AM

    @macssam, you havent recieved any submissions yet on your form. So your submissions page will have no results to display.

    If you need any further help, please open a new forum thread and we will be happy to assist you. 

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    convencionappr
    Answered on April 16, 2014 at 11:47 AM

    Hi!

    I am having the same message. 

    "No results to display.

    Check your search query or time frame options."