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"No results to display. Check your search query or time frame options."Asked by thefutureschannel on August 20, 2010 at 11:47 AM
I know I have submissions but they will not display. I try changing the time frame, etc and nothing happens. I try different forms and nothing.
Let me guess, Jotform has decided to add some fancy new feature that's screwing things up again.
I really can't lose this data. Is this just a glitch that's being worked out?
We're having issues with submissions again, just as described by thefutureschannel. Jotform is really reliable?
Sorry about that. We introduced a bug to our software on Friday afternoon. The problem was then fixed early Saturday morning.
There was no data loss or anything like that. The submissions page simply gave an error that said there are no submissions. We apologise for any inconvenience or frustration this might have caused.
I'm having the same problem right now - any suggestions??
Also when I click on the form to edit or preview, it comes up blank, as if it doesn't exist, but there are submissions there!!
I have checked your forms and there seems to have no problem with your submissions. Are you still experiencing the empty submissions problem? If so, can you tell us which form is it?
We'll wait for your response.
Hi LiyamYes problem persists.I have a form called 'Burnie Tasmania Workshop' showing 4 submissions. When I look for the submissions I get the 'No results to display. Check your search query or time frame options.' message.When I try to edit or preview the form it is blank.Other forms with submissions are displaying correctly.CheersPeter
Thank you for the information. As I have checked, you are correct, there were submissions indeed but no data in the submissions page.
I will submit a ticket to the development team and let them know about your issue.
Thank you for your patience.
We recovered your data. You can get it on Submissions. However, you will still need to re-create this form.
I have created a form but don't know what to do next
because I keep getting this message which I don't understandNo results to display.
Check your search query or time frame options.
@macssam, you havent recieved any submissions yet on your form. So your submissions page will have no results to display.
If you need any further help, please open a new forum thread and we will be happy to assist you.