What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    "No results to display. Check your search query or time frame options."

    Asked by thefutureschannel on August 20, 2010 at 11:47 AM

    I know I have submissions but they will not display.  I try changing the time frame, etc and nothing happens.  I try different forms and nothing.

    Let me guess, Jotform has decided to add some fancy new feature that's screwing things up again.

    I really can't lose this data.  Is this just a glitch that's being worked out?

    J

    Submissions
  • Profile Image

    Answered by receitadevida on August 20, 2010 at 11:56 AM

    We're having issues with submissions again, just as described by thefutureschannel. Jotform is really reliable?

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    JotForm Founder

    Answered by aytekin on August 23, 2010 at 09:07 AM

    Sorry about that. We introduced a bug to our software on Friday afternoon. The problem was then fixed early Saturday morning.

    There was no data loss or anything like that. The submissions page simply gave an error that said there are no submissions. We apologise for any inconvenience or frustration this might have caused.

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    Answered by openground on May 30, 2011 at 12:17 AM

    I'm having the same problem right now - any suggestions??

     

    Peter

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    Answered by openground on May 30, 2011 at 12:31 AM

    Also when I click on the form to edit or preview, it comes up blank, as if it doesn't exist, but there are submissions there!!

     

    P

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    JotForm Support

    Answered by liyam on May 30, 2011 at 02:03 AM

    Hello openground,

    I have checked your forms and there seems to have no problem with your submissions.  Are you still experiencing the empty submissions problem? If so, can you tell us which form is it?

    We'll wait for your response.

    Thanks,

    Liyam

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    Answered by openground on May 30, 2011 at 02:15 AM

    Hi Liyam

    Yes problem persists.
    I have a form called 'Burnie Tasmania Workshop' showing 4 submissions. When I look for the submissions I get the 'No results to display. Check your search query or time frame options.' message.
    When I try to edit or preview the form it is blank.
    Other forms with submissions are displaying correctly.

    Cheers

    Peter
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    JotForm Support

    Answered by liyam on May 30, 2011 at 02:25 AM

    Hello Peter,

    Thank you for the information.  As I have checked, you are correct, there were submissions indeed but no data in the submissions page.

    I will submit a ticket to the development team and let them know about your issue.

    Thank you for your patience.

    -Liyam

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    JotForm Founder

    Answered by aytekin on May 30, 2011 at 11:37 AM

    We recovered your data. You can get it on Submissions. However, you will still need to re-create this form. 

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    Answered by macssam on February 10, 2012 at 03:22 AM

    I have created a form but don't know what to do next

    because I keep getting this message which I don't understand

    No results to display.

    Check your search query or time frame options.

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    JotForm Support

    Answered by fxr on February 10, 2012 at 04:53 AM

    @macssam, you havent recieved any submissions yet on your form. So your submissions page will have no results to display.

    If you need any further help, please open a new forum thread and we will be happy to assist you. 

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    Answered by convencionappr on April 16, 2014 at 11:47 AM

    Hi!

    I am having the same message. 

    "No results to display.

    Check your search query or time frame options."