What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    How can I get area to input credit card info for options other than paypal?

    Asked by bbrander on February 09, 2015 at 11:41 AM
    Page URL:

  • Profile Image
    JotForm Support

    Answered by Kiran on February 09, 2015 at 12:46 PM

    I see that you are using PayPal Pro integration on your JotForm. You can see the option to select the payment by either PayPal or Credit Card. If PayPal is selected, the form will be redirected to PayPal page.

    However, if the Credit card is selected the form will be displaying the fields automatically to enter the credit card information.

    If you mean to ask something different, please let us know. We will be happy to help.

    Thank you!

  • Profile Image

    Answered by bbrander on February 09, 2015 at 04:03 PM

    I replaced the payment option and it works now. The older version would not open up the credit card info windows.



  • Profile Image
    JotForm Support

    Answered by Kiran on February 09, 2015 at 04:08 PM

    Thank you for the update. Glad to see that the issue is resolved for you now. Please do not hesitate to get in touch with us if you need any further assistance. 

    Thank you for using JotForm!