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    Adobe Form central migration request is waiting in the queue

    Asked by jchenu on February 09, 2015 at 01:54 PM

    The problem continues. When I tried to repeat the import process: the message 'Migration request is waiting in the queue' is show.

    Please help me.

    Regards



    This is a re-post of a comment on Import Both Your Forms and Responses in a Single Step from Adobe FormsCentral

    problem message import process
  • Profile Image
    JotForm Support

    Answered by Kiran on February 09, 2015 at 03:09 PM

    The import tool is automated and the migration of forms shall be done right away. However, data import may take some time. Once you enter the URLs or login information, the forms should be appearing in your account within few minutes. We've been receiving many requests to migrate from Adobe forms central. All the jobs are queued and processed in the order they are queued. If there are no jobs to migrate before your request, your forms with estimated 10-15 submissions should appear in few minutes in your JotForm account.

    I've checked your JotForm account registered with this email ID, I see there are 5 forms titled "Controle de Recibos" along with other form. You may login into your JotForm account and check these forms now. If you do not have the password, you may request for a password reset from the login screen.

    Let us know if you need any further assistance. We will be happy to help.

    Thanks!

  • Profile Image

    Answered by jchenu on February 09, 2015 at 05:57 PM

    Hi.

    you are right. Now I have the form in JotForm. But, without any of the 1.000 answers. How can I import those answers?

    Thanks

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    JotForm Support

    Answered by Kiran on February 09, 2015 at 06:06 PM

    Probably, you might have imported only forms from the import tool. Could you try importing the forms by providing your Adobe login in the import tool (http://www.jotform.com/formscentral/). 

    Please try importing using this method, if you have not already attempted. If you have attempted, the process might take some time. Let's wait for a while and see if the form is imported with your responses. If the issue still persists, please let us know. We will be happy to look into this issue further.

    Thanks!

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    JotForm Founder

    Answered by aytekin on February 13, 2015 at 10:08 AM

    I have opened a ticket about this here.

    http://www.jotform.com/answers/512011-How-long-does-the-import-form-from-FormCentral-takes

     

    We are still investigating the problem. Thanks for your patience.