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FrankBalistreriAsked on February 9, 2015 at 6:55 PM
Hi
I stopped getting notification e mails on my forms, do you know what could have changed or gone wrong?
Thanks!
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jonathanReplied on February 9, 2015 at 7:33 PM
Can you tell us the URL of your jotform that is having this issue? You have a lot of forms already, and I could not determine which one.
I already checked your account FrankBalistreri and the email account, but they are Active and in good status.
You can also check on your end if an email is bounce listed .
User guide: -How-to-remove-your-email-address-from-bounce-list
And you can also check the sent emails in your Email History logs
user guide: -How-to-view-all-your-form-Email-History
Please let us know if issue persist.
Thanks.