What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Notification Emails have stopped

    Asked by FrankBalistreri on February 09, 2015 at 06:55 PM

    Hi

    I stopped getting notification e mails on my forms, do you know what could have changed or gone wrong?

    Thanks!

    no email notification email sent email email history
  • Profile Image
    JotForm Support

    Answered by jonathan on February 09, 2015 at 07:33 PM

    Can you tell us the URL of your jotform that is having this issue? You have a lot of forms already, and I could not determine which one.

    I already checked your account  FrankBalistreri  and the email account, but they are Active and in good status.

    You can also check on your end if an email is bounce listed .

    User guide: -How-to-remove-your-email-address-from-bounce-list

    And you can also check the sent emails in your Email History logs

    user guide: -How-to-view-all-your-form-Email-History

     

    Please let us know if issue persist.

    Thanks.