Notification Emails have stopped

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    FrankBalistreri
    Asked on February 09, 2015 at 06:55 PM

    Hi

    I stopped getting notification e mails on my forms, do you know what could have changed or gone wrong?

    Thanks!

  • Profile Image
    jonathan
    Answered on February 09, 2015 at 07:33 PM

    Can you tell us the URL of your jotform that is having this issue? You have a lot of forms already, and I could not determine which one.

    I already checked your account  FrankBalistreri  and the email account, but they are Active and in good status.

    You can also check on your end if an email is bounce listed .

    User guide: -How-to-remove-your-email-address-from-bounce-list

    And you can also check the sent emails in your Email History logs

    user guide: -How-to-view-all-your-form-Email-History

     

    Please let us know if issue persist.

    Thanks.