What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
Can you tell us the URL of your jotform that is having this issue? You have a lot of forms already, and I could not determine which one.
I already checked your account FrankBalistreri and the email account, but they are Active and in good status.
You can also check on your end if an email is bounce listed .
And you can also check the sent emails in your Email History logs
user guide: -How-to-view-all-your-form-Email-History
Please let us know if issue persist.