What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    My account has been disabled!

    Asked by Mike Nolan on October 17, 2011 at 05:20 PM

    I created a form as a guest and it worked great.  So I decided to join to try the free account and I created a new form and i couldnt embed it into my website.  Now I tried to login and I got a Account Disabled pop up...

    I am not a spammer, but simply trying out your service to see if it suits my needs before I pay for your service.  Is this what I can expect?

    Please help

    username = mnolan13

  • Profile Image
    JotForm Support

    Answered by idarktech on October 17, 2011 at 05:34 PM

    Hi Mike,

    Sorry about that. I unsuspended your account and whitelisted your forms, you can now log in.

    Thank you for using JotForm!

    ~idarktech