JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
Server side validation is triggered for E-signature widget if it added within two page break fields.Asked by ExpressAdmin on February 09, 2015 at 10:19 PM
I am receiving an error message when I try to submit the form. All fields are completed and signatures provided. Please advise.
I'm sorry for the trouble caused to you.
I did test your form and I am able to replicate the issue you are having. There seems to be some glitch where if the required "E-signature" widget is added within two page breaks, server side validation is triggered even if it was signed.
I am reporting it to our back end team. We will get back to you as soon as we have any update from them. For now, I would suggest you to mark your form's signature field as not required.
Hi, we apologize for the late update. This has already been fixed.
Please make a test and let us know if the problem still persist so that we can further investigate the problem.