- ExpressAdminAsked on February 09, 2015 at 10:19 PM
I am receiving an error message when I try to submit the form. All fields are completed and signatures provided. Please advise.
- JotForm Supportashwin_dAnswered on February 10, 2015 at 02:00 AM
I'm sorry for the trouble caused to you.
I did test your form and I am able to replicate the issue you are having. There seems to be some glitch where if the required "E-signature" widget is added within two page breaks, server side validation is triggered even if it was signed.
I am reporting it to our back end team. We will get back to you as soon as we have any update from them. For now, I would suggest you to mark your form's signature field as not required.
- JotForm SupportwidgetsAnswered on February 11, 2015 at 02:09 PM
Hi, we apologize for the late update. This has already been fixed.
Please make a test and let us know if the problem still persist so that we can further investigate the problem.