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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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    Server side validation is triggered for E-signature widget if it added within two page break fields.

    Asked by ExpressAdmin on February 09, 2015 at 10:19 PM


    I am receiving an error message when I try to submit the form. All fields are completed and signatures provided.  Please advise.



    Brett Long

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    JotForm Support

    Answered by ashwin_d on February 10, 2015 at 02:00 AM

    Hello Brett,

    I'm sorry for the trouble caused to you.

    I did test your form and I am able to replicate the issue you are having. There seems to be some glitch where if the required "E-signature" widget is added within two page breaks, server side validation is triggered even if it was signed.

    I am reporting it to our back end team. We will get back to you as soon as we have any update from them. For now, I would suggest you to mark your form's signature field as not required.

    Thank you!

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    JotForm Support

    Answered by widgets on February 11, 2015 at 02:09 PM

    Hi, we apologize for the late update. This has already been fixed.

    Please make a test and let us know if the problem still persist so that we can further investigate the problem.

    Widget Team