What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    what would happen or what do we need to do if we exceed the submission quota (for free account)?

    Asked by RedAsia on October 18, 2011 at 04:20 AM
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    JotForm Support

    Answered by joeyj01 on October 18, 2011 at 04:36 AM


    Firstly, when you exceed the submission quota, your forms get disabled for that month and will be active on next month. Let's say you signed up at October 18th and you exceeded at October 25th then you have to wait until November 18th to get your submission counter reseted and forms active.

    Secondly, if you cannot wait until next month and you exceeded your submission quota, you can purchase the premium account and keep your forms active.

    FYI, if you face a situation like this please ask us immediately because we would not want your forms to be disabled on your site.

    Have a great day.

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    Answered by RedAsia on October 18, 2011 at 04:45 AM

    Thx so much!!