No Data Available Error on Visual Report

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    PAMEDSSMS
    Asked on February 10, 2015 at 01:28 PM
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    Mike
    Answered on February 10, 2015 at 02:24 PM

    Thank you for contacting us.

    I was able to reproduce the issue with the Visual Report tool on your form.

    Note, that the published Visual Reports seems to be fine. So you can still use that tool.

    A bug report ticket has been attached to this thread and forwarded to our Development Team.

    We will update this thread when we have any updates.

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    SSMS 
    Answered on February 10, 2015 at 02:26 PM

    In addition to the No Data Available, when I try to size the chart, the image file is broken and can't be reloaded.

     

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    Mike
    Answered on February 10, 2015 at 02:37 PM

    Can you please try in Google Chrome to see if that makes any differences?

    It seems to be working on my side.

    Thank you.

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    PAMEDSSMS
    Answered on February 10, 2015 at 02:38 PM

    My office does not allow us to install Google Chrome.
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    eeeo_ed
    Answered on February 11, 2015 at 08:46 PM

    You can't move form fields around in Chrome; you have to use the "Move up/down" in the menu, whereas in Firefox you can just drag and drop fields.
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    eeeo_ed
    Answered on February 19, 2015 at 09:41 AM

    Any update on this bug?

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    Jeanette
    Answered on February 19, 2015 at 12:27 PM

    @eeeo_ed

    There is an open ticket for this problem and it's already looked into by the assigned developer, we cannot provide an ETA for when this issue would be resolved, but I've sent a note to the dev in charge requesting an update.

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    paulsimpson
    Answered on February 19, 2015 at 07:08 PM

    Hi,

    This bug has now been fixed. Thank you for reporting it and we apologize for any inconvenience it may have caused you.

    Regards

    Paul