What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    PayPal Pro: Some people are unable to enter Credit Card details

    Asked by bbrander on February 10, 2015 at 03:25 PM

    • Can't put credit card in

     

     

    paypal pro payment tool
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    JotForm Support

    Answered by jonathan on February 10, 2015 at 04:44 PM

    Was there any specific error why some users could not fill in the CC details on the form?

    I just made a test using your jotform http://www.jotform.us/form/50395136326151

    but so far I could not reproduced the problem. I could fill in the billing information on the CC of the Paypal payment tool just fine

     

    Please let us know if the issue persist.

    Thanks.