What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    How Do I Change The Row And Column Options In Survey Tool - Matrix Field?

    Asked by Stacy  on February 11, 2015 at 09:04 AM

    Hello Jotform!

     

    I am attempting to use the 'matrix' survey tool - cool by the way yet not able to change the column for ratings (i.e. service quality, etc). I want to change them to apply to my survey..how do I do this or is it possible?

     

    Thank you!

     

    Stacy

    Page URL:
    http://www.jotform.us/?formID=50393620680150

    survey tool Row Matrix Field Survey Tool Options Change Column
  • Profile Image

    Answered by Sean on February 11, 2015 at 11:02 AM

    To change the row and column options in the Survey Tool - Matrix field you should access the preference options for the field and amend the options that says Rows and Columns. Please note the screenshot below.



    Do lets us know if further assistance is needed.


    Cheers!

  • Profile Image

    Answered by Sean on February 11, 2015 at 11:08 AM

    I also noticed that you have a guest account with us. I would creating a free account here. This way you are better able to keep track of your forms and its submission history. Feel free to contact us if further assistance is needed.