What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    How can I access our forms that someone in our office up loaded to your services. I believe it is in a personal name rather than our company name.

    Asked by Lisa on October 18, 2011 at 02:54 PM

    Is there a phone number where you can be reached rather than a public forum.

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    JotForm Support

    Answered by Mike_T on October 18, 2011 at 04:37 PM

    Hello Lisa,

    Unfortunately, we do not provide phone support.

    I would recommend you to create a Free account on our site, then re-post your problem. In this case we will be able to mark your new thread as a private one really fast. Please also include as much information as possible about your problem. If possible, please provide links to the mentioned forms.

    We are looking forward to hearing from you.