My credit card information

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    Asked on October 18, 2011 at 02:56 PM

    where do I change my billing information please, I need to make a payment and I think I gave you the wrong credit card for my monthly payments

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    Answered on October 18, 2011 at 03:09 PM


    Since you're paying using your credit card, you have to modify your credit card details through our 3rd party payment processor Plimus. Your Plimus username is the long string of numbers from the original plimus email you received when you paid for your JotForm account. Please do not use your JotForm username and password when logging in to the Plimus website. In case you forgot your Plimus password, please reset your password here.

    If you have any other concerns, please do let us know.