What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Asked by Sam Nasr on October 18, 2011 at 03:39 PM

    i see that with your service the submissions can be emailed or just downloaded from ther website . is it possible to have both options ( emailed submissions and being able to check them on your website ) or only 1 at at time ? im trying to make an informed decision before i purchase the premium service

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    JotForm Support

    Answered by Mike_T on October 18, 2011 at 05:01 PM

    Hello Sam,

    Thank you for your interest in our service.

    Let me please inform you that both options are available. You can check the submissions under your account, anytime you want, there is no way to disable submissions storage feature.

    However, email notifications feature is optional, please take a look at the following link.

    Moreover, we also support Autoresponder feature.

    Please feel free to contact us if you have any further questions.