What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    I have problems uploading images

    Asked by VentasOnlineDuarte on February 11, 2015 at 03:44 PM

    Hi guys. We were just creating formats on the platform but suddenly we can't upload images anymore, I mean images on the current format we are creating. Why is that so? Please help, we need to fix this. Thanks.



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    JotForm Support

    Answered by Mike on February 11, 2015 at 04:25 PM

    Thank you for contacting us.

    I was able to add .jpg, .gif and .png images to your form. Can you please share the image in question with us? So we will see if it needs to be converted or there is something else.