What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    I am getting SSL error on GoDaddy hosted account.

    Asked by QMS on February 11, 2015 at 08:52 PM

    Having some trouble with my SSL on my enrollment form.   The error I am getting is "This page includes script from unauthenticated sources"  Not sure what to do, I want our clients to feel safe. 

    Please help! 



    Page URL:

  • Profile Image
    JotForm Support

    Answered by ashwin_d on February 11, 2015 at 10:37 PM

    Hello Lynn,

    Upon checking your webpage where you have embedded your form, I found that you have used your form's non-secure embed code.

    Please be noted that non-secure content cannot be displayed in a secure / SSL page. You are getting this error message because your website uses SSL and you have embedded your form using its non-secure embed code.

    I would suggest you to embed your form using its SSL embed code and that should solve your problem. The following guide should help you:  http://www.jotform.com/help/63-How-can-I-receive-SSL-Submissions

    Thank you!

  • Profile Image

    Answered by QMS on February 12, 2015 at 03:54 PM

    Well it is kinda working, the form shows up now but still says it is not secure.  It shows that it is encrypted with a 128-bit encryption.  




  • Profile Image
    JotForm Support

    Answered by Mike on February 12, 2015 at 05:50 PM

    The "partially unsecure" warning is related to the form Header Image which is currently included as a regular http image link.


    Please replace the Header Image with the secure https:// link, and it will fix the issue.

    If you need any further assistance, please let us know. Thank you.

  • Profile Image

    Answered by QMS on February 12, 2015 at 09:57 PM

    Perfect!  Thank you so much, it works great now.

  • Profile Image
    JotForm Support

    Answered by Kiran on February 12, 2015 at 10:57 PM

    Anytime, Lynn. On behalf of my colleagues, you are welcome. Please do not hesitate to get in touch with us if you need any further assistance. We will be happy to help.

    Thank you for using JotForm!