My forms don't seem to be importing from Adobe FormsCentral?

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    Asked on February 12, 2015 at 12:38 AM

    I've tried it three times now in the last hour or so. It tells me I'm importing my forms but I never receive an email and nothing appears under My Forms. I tried manually entering each URL first, then using the Adobe FormsCentral login twice.

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    Answered on February 12, 2015 at 07:10 AM

    Hello veetan,

    I'm sorry for the trouble caused to you.

    Please be noted that once you provide FormsCentral form URL or login credentials in our "Migration Tool", you will get your forms imported anywhere between 45 minutes to 2 hours. 

    Since we receive lots of migration request, all jobs are queued and it may take sometime before your submission data is imported to your JotForm account.

    I would suggest you to wait for a little more time as import of forms could take between 45 minutes to 2 hours. It could take slightly more time as well since we are receiving lot of import requests.

    You may also like to let us know which email address you used in "Migration Tool" to import your form.

    Thank you!