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  • Profile Image

    The forms are not working on mobile devices

    Asked by adlinformerdistribution on February 12, 2015 at 07:28 AM

    www.adelaideletterboxdistribution.com.au

     

    I have clicked the button that changes the forms to responsive, still not working. I have also used the wordpress integration plugin, still not working.

     

    Can this be fixed please.

    Page URL:
    www.adelaideletterboxdistribution.com.au

    Mobile devices WP jotform WordPress jotform js embed iframe embed
  • Profile Image

    Answered by Ben on February 12, 2015 at 10:11 AM

    This is happening due to the conflict of code on your website.

    What I would recommend is to change the js embed code that you are currently using to iframe embed option instead.

    This should work for you once embedded as such.

    Do let us know however how it goes.

    It is also always good to point out that the jotform is on the booking page: http://adelaideletterboxdistribution.com.au/online-booking/.

    If the issue is not only with that jotform, then you should give us the link to the page where the jotform is located.