- Martin OuzilleauAsked on February 13, 2015 at 10:18 AM
i can no longer get into my account, i get a message saying that my account could be used for sending spam or something... Can you please check this out and get back to us.
I think the problème could be because i'm using a temporary url until my web site is ready to be online:
Please help me.
- CharlieAnswered on February 13, 2015 at 11:26 AM
Apologies for the inconvenience that this might have caused you.
Your form was disabled because it was in a different language, but I have reactivated it now. I would suggest that you make it in English and use the Language Translator to have a version of the form in the language you want and set it as a default.
Why is this? We got a tool called Phishing Detector which allows us to automatically suspend thousands of forms created everyday for phishing activities such as stealing credit card information, social security numbers, login credentials, child pornography, etc. However this tool is not yet updated to scan Arabic,French and other similar languages, therefore most of the forms made in these languages are automatically suspended. To avoid future automatic suspensions, you will have to add the language either as an option or as the default language. Here's is the guide that you need to follow: http://www.jotform.com/help/298-How-to-make-your-forms-multilingual
Do let us know if this works.