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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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    My account was suspended and I don't understand why? Please advise

    Asked by John on October 19, 2011 at 10:49 AM

    I will gladly fix anything that we did wrong, I was un-aware that we were breaking any terms.

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    Answered by fxr on October 19, 2011 at 04:33 PM

    Hi John.

    I am going to unsuspend your account pending an investigation.

    We use phishing detectors to try and spot forms that are being used for malevolent purposes. At a quick glance through your forms, you dont seem to fall into this category. We have millions of forms to manage meaning we have to automate the process of weeding out the bads ones. Unfortunately some innocent forms do get caught by the filter, I can only apologise for that. 

    To help with the investigation, do any of your forms contain a password field? and if so, can you explain why its necessary? You have quite a few forms, and its going to take a while to work through them all.