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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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    Why Am I Not Seeing The Email Address For The Form User?

    Asked by Karen Clark  on February 13, 2015 at 11:33 AM

    There are no email addresses, just an ID number on the download.

    Page URL:
    http://form.jotformeu.com/form/50432341405341

    survey ID number email
  • Profile Image

    Answered by Sean on February 13, 2015 at 12:48 PM

    I checked the form you provided above and I am not seeing an email address field added. The form can only provide the information requested and have it displayed in your View Submissions option. To add an email address field to the form check the Quick Tools tab in the form builder and drag the field on to the form.



    Once the user fills out the survey after submission you would have the email address. If I did not understand your inquiry, I apologize and I would welcome a more detailed explanation of the issue. I hope this helps. Feel free to contact us if further support is needed.


    Cheers!