JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
I see that your JotForm account forrentts is a premium account and subscribed through PayPal. Cancelling the subscription from PayPal should downgrade your account to Free. You can cancel the subscription from PayPal by following the instructions below :
1. Log into your PayPal account
2. Find the latest payment you made to us
3. Click on your subscription number
4. Click on "Cancel Subscription" button.
When you cancel your subscription you will not be charged again. But your account will hold premium status until your next billing date.
Hope this information helps. Please let us know if you need any further assistance.