Cancel Account

  • Profile Image
    Tony Jones
    Asked on February 13, 2015 at 12:08 PM

    Please cancal my account, I don't use this srgice any longer.

  • Profile Image
    Kiran
    Answered on February 13, 2015 at 02:07 PM

    Hello Tony,

    I see that your JotForm account forrentts is a premium account and subscribed through PayPal. Cancelling the subscription from PayPal should downgrade your account to Free. You can cancel the subscription from PayPal by following the instructions below :

    1. Log into your PayPal account

    2. Find the latest payment you made to us

    3. Click on your subscription number

    4. Click on "Cancel Subscription" button.

    When you cancel your subscription you will not be charged again. But your account will hold premium status until your next billing date. 

    Hope this information helps. Please let us know if you need any further assistance.

    Thanks!