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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Form not responsive

    Asked by Mizz_Lindiz on February 13, 2015 at 12:16 PM



    Im using your form and i noticed,while draging the browser window, that the form dos not addapt to the window size. I've selected Yes in the "responsive" option in settings but it's not responsive atall. I get the same result if i select No.


    Further more i tried adding some css in settings but it dosn't seem to work either. Is there a class library referance that i can use rather than figuring things out with the debugger in the browser? or how can i get it to work?



  • Profile Image
    JotForm Support

    Answered by Kiran on February 13, 2015 at 02:29 PM

    Please follow the instructions provided in the guide below in order to make your JotForm Mobile responsive.


    The guide is provided with step by step instructions and screenshots for your reference.

    If the issue still persists, please let us know. We will be happy to look into this issue further.

    Thank you!

  • Profile Image

    Answered by Mizz_Lindiz on February 14, 2015 at 11:08 AM
    Hello again
    Yes the issues still persist.
    Nothing happens to my form when i change the settings in css regardless what I whrite or when I click yes to the responsive colums
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    JotForm Support

    Answered by jonathan on February 14, 2015 at 05:11 PM

    Hi Linda,

    I suggest you removed the custom injected CSS code on the form http://www.jotformeu.com/form/50426516805352


    Save the form and then check again.

    If still not responsive, try using also only either method to make the form responsive.

    Start by not enabling the option in the Form Designer


    or vice versa in the Preference.

    Hope this help. Let us know if still not responsivie.