Form not responsive

  • Mizz_Lindiz
    Asked on February 13, 2015 at 12:16 PM

    Hello

     

    Im using your form and i noticed,while draging the browser window, that the form dos not addapt to the window size. I've selected Yes in the "responsive" option in settings but it's not responsive atall. I get the same result if i select No.

     

    Further more i tried adding some css in settings but it dosn't seem to work either. Is there a class library referance that i can use rather than figuring things out with the debugger in the browser? or how can i get it to work?

     

    Thx

  • Kiran Support Team Lead
    Replied on February 13, 2015 at 2:29 PM

    Please follow the instructions provided in the guide below in order to make your JotForm Mobile responsive.

    https://www.jotform.com/help/311-How-to-make-forms-Mobile-Responsive

    The guide is provided with step by step instructions and screenshots for your reference.

    If the issue still persists, please let us know. We will be happy to look into this issue further.

    Thank you!

  • Mizz_Lindiz
    Replied on February 14, 2015 at 11:08 AM
    Hello again
    Yes the issues still persist.
    Nothing happens to my form when i change the settings in css regardless what I whrite or when I click yes to the responsive colums
     
    Linda
  • jonathan
    Replied on February 14, 2015 at 5:11 PM

    Hi Linda,

    I suggest you removed the custom injected CSS code on the form http://www.jotformeu.com/form/50426516805352

    Form not responsive Image 1 Screenshot 30

     

    Save the form and then check again.

    If still not responsive, try using also only either method to make the form responsive.

    Start by not enabling the option in the Form Designer

    Form not responsive Image 2 Screenshot 41

     

    or vice versa in the Preference.

    Hope this help. Let us know if still not responsivie.

    Thanks.