What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    v8_build_source.js:38: Error loading file load( configFile + '.js'); ^

    Asked by robertclark1 on October 19, 2011 at 03:59 PM

    This error message is appering instead of our form ref 12653940136




  • Profile Image
    JotForm Support

    Answered by liyam on October 19, 2011 at 04:08 PM

    Hello Robert,

    We apologize for your inconvenience.

    Can you try opening your form using the form editor and saving it again?  I'd like to see if there will be any change in it.

    We'll wait for your response.


  • Profile Image

    Answered by robertclark1 on October 19, 2011 at 04:18 PM

    Hi - that seems to have fixed it