What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    How to remove the smooth signature widget hyperlink from the submission emails?

    Asked by Mirul on February 16, 2015 at 03:09 AM

    Hello,

    I have a form that has a smooth signature widget. When i submit the form, the email i receive shows the signature image with a link on it. So that when i click on it, it opens the signature image.

    Is there any way to remove the link such that the sign image will still show, but when it is clicked it will not open anything?

     

    Thank you.

    Screenshot
    Emails smooth signature href hello email signature widget
  • Profile Image
    JotForm Support

    Answered by ashwin_d on February 16, 2015 at 06:24 AM

    Hello Mirul,

    Unfortunately, it is currently not possible to achieve your requirement. Please be noted that when the form is submitted with signature widget converts the signature to actually an image and upload it to our server.

    The signature widget displays the image with hyperlink in the submission emails and it is currently not possible to remove the hyperlink form the signature image.

    Do get back to us if you would like us to create a feature request and send it to our back end team, we will do the needful.

    Thank you!

  • Profile Image

    Answered by guest_43217549286058 on February 16, 2015 at 09:13 PM

    Hi Ashwin,

    Thank you for replying. Yes, i think it would be a good thing to implement the option. At least, Jotform users can choose to include or not include a hyperlink on the signature image.

    As for me, i just need the submission emails to show the signature without a hyperlink on it. If your team can get the feature in, that would be great!

    Edit: Woops. Just realized i mispelled 'How' in the thread's title. 

     

  • Profile Image
    JotForm Support

    Answered by ashwin_d on February 16, 2015 at 10:41 PM

    Hello Mirul,

    I am creating a feature request ticket and sending it to our back end team. Please be noted that creating a feature request does not ensure that feature will be implemented. It completely depends upon the feasibility and priority of our back end team. We will get back to you as soon as we have any update from them. 

    Thank you!

  • Profile Image

    Answered by guest_43217549286058 on February 16, 2015 at 10:57 PM

    Understood Ashwin and thanks!

    I'll be looking forward to any updates.

  • Profile Image
    JotForm Support

    Answered by ashwin_d on February 17, 2015 at 01:45 AM

    Hello Mirul,

    You are welcome.

    Do get back to us if you have any questions.

    Thank you!

  • Profile Image
    JotForm Support

    Answered by TitusN on July 05, 2016 at 06:15 AM

    The signature will now be shown directly on your form. 

    Please check - let us know. 

    Thank you for your patience.