What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Request To Cancel Service?

    Asked by sunnysurani on February 16, 2015 at 12:13 PM

    I would like to cancel my service .

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    JotForm Support

    Answered by Charlie on February 16, 2015 at 01:32 PM

    Hi,

    Just to confirm, you would like to cancel your current Premium Subscription plan to us? Is that right? You can cancel your subscription by navigating to Account->Billing Section->Choose "Starter" plan. You can also follow the screenshot below.

     

    We can also cancel it on our end, just send us a confirmation. We'll wait for response.

    Thank you.